Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines NEKSJOB Full time

About the Role:

    At NEKSJOB, we're seeking a Customer Service Representative for our Financial Services team. As a customer-centric organization, we strive to provide exceptional support to our clients. In this role, you will handle concerns and complaints regarding goods and services, assisting consumers with returns, upgrades, and purchases, and providing guidance and technical support.

Responsibilities:

    • Assist consumers with returns, upgrades, and purchases

    • Provide guidance and technical support

    • Handle concerns and complaints regarding goods and services

Requirements:

    • At least HS Grad (old curriculum) SHS graduate

    • With 2yr customer service and call center experience combined

    • Must be 21 y/o and above only

    • Good to excellent English communication skills

    • Willing to start immediately

What We Offer:

    • A competitive salary package

    • Exciting performance bonuses

    • Generous referral incentives

    • Best-in-class healthcare benefits from Maxicare

    • An inspiring and fun work environment with endless career advancement opportunities



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