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IT Infrastructure Analyst

1 week ago

Manila, National Capital Region, Philippines Accent Micro Technologies, Inc. Full time

We are looking for a dedicated and experienced Desktop Support professional to join our team at Accent Micro Technologies, Inc.

The ideal candidate will possess excellent problem-solving skills, be able to communicate complex technical information to non-technical stakeholders, and have a strong background in desktop systems and troubleshooting.

This role involves providing top-notch support to our customers, resolving technical issues, and ensuring the smooth operation of our IT infrastructure.

We offer a comprehensive compensation package, including overtime pay, performance incentives, holiday pay, and HMO benefits.

In this dynamic and fast-paced environment, you will have the opportunity to grow your career, learn new skills, and contribute to the success of Accent Micro Technologies, Inc.

  • Main Responsibilities:
  • Troubleshoot and resolve technical issues related to desktop systems.
  • Communicate effectively with end-users in English (written and verbal).
  • Meet performance targets and maintain a strong attendance record.
  • Work collaboratively with other teams to ensure seamless delivery of services.

Necessary Qualifications:

  • Bachelor's degree in IT or a related field (fresh graduates welcome).
  • 2-3 years of IT or end-user support experience preferred.
  • Strong knowledge of desktop systems and troubleshooting techniques.