Senior Technical Documentation Specialist

2 weeks ago


BGC Taguig, Philippines Nityo Infotech Services Philippines Inc. Full time
About Us

Nityo Infotech Services Philippines Inc. is a leading provider of IT solutions and services.

Job Summary

We are seeking a highly skilled Senior Technical Documentation Specialist to join our team in BGC, Taguig (Hybrid, 10 days onsite per month). This role involves creating high-quality technical documents and supporting the development of knowledge management tools.

Key Responsibilities
  • Develop and maintain accurate and detailed technical documentation for various software applications and systems.
  • Collaborate with cross-functional teams to gather requirements and provide input on documentation standards and processes.
  • Design and implement effective knowledge management strategies to improve user experience and reduce support queries.
  • Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies to ensure technical content remains relevant and engaging.
Requirements
  1. A college degree in Computer Science, Information Technology, Business, or a related field preferred.
  2. At least 1-2 years of experience in technical writing or documentation, required.
  3. Experience with knowledge management tools and IT or tech support, service desk, or customer service experience preferred.
  4. Familiarity with training development principles and practices a plus.
Compensation

The estimated salary for this position is PHP 55,000 - 65,000 per month, depending on qualifications and experience.



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