Senior Technical Documentation Specialist
2 weeks ago
Nityo Infotech Services Philippines Inc. is a leading provider of IT solutions and services.
Job SummaryWe are seeking a highly skilled Senior Technical Documentation Specialist to join our team in BGC, Taguig (Hybrid, 10 days onsite per month). This role involves creating high-quality technical documents and supporting the development of knowledge management tools.
Key Responsibilities- Develop and maintain accurate and detailed technical documentation for various software applications and systems.
- Collaborate with cross-functional teams to gather requirements and provide input on documentation standards and processes.
- Design and implement effective knowledge management strategies to improve user experience and reduce support queries.
- Maintain up-to-date knowledge of industry trends, best practices, and emerging technologies to ensure technical content remains relevant and engaging.
- A college degree in Computer Science, Information Technology, Business, or a related field preferred.
- At least 1-2 years of experience in technical writing or documentation, required.
- Experience with knowledge management tools and IT or tech support, service desk, or customer service experience preferred.
- Familiarity with training development principles and practices a plus.
The estimated salary for this position is PHP 55,000 - 65,000 per month, depending on qualifications and experience.
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