Customer Service Advisor
2 days ago
About Us
ETeam Workforce Private Corporation is a dynamic and rapidly growing company that prides itself on providing exceptional services to its clients. We are committed to excellence in everything we do, from our dedicated team members to our cutting-edge technology.
Job Description
We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for providing top-notch service to our clients, resolving issues promptly, and ensuring complete customer satisfaction.
Responsibilities:
- Provide excellent customer service via phone, email, or other communication channels;
- Resolve customer complaints and issues efficiently and effectively;
- Work closely with the sales team to upsell and cross-sell products and services;
- Analyze customer data to identify trends and areas for improvement;
- Maintain accurate records of customer interactions and feedback.
Requirements:
To succeed in this role, you must have at least 1 year of experience in a similar position and possess excellent communication and problem-solving skills. You should also be able to work effectively in a fast-paced environment and meet deadlines consistently.
Benefits
We offer a competitive salary package, including a base salary of ₱24,000 per month, plus performance bonuses and opportunities for career advancement. Our benefits include comprehensive health insurance, paid time off, and flexible working hours.
Working Conditions:
This is a full-time position, requiring a minimum of 5 days of work per week. You will be based at our office in BGC and may be required to work overtime as needed. We are willing to provide support and resources to help you excel in your role and achieve your career goals.
How to Apply:
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, please submit your application, including your resume and cover letter, through our website. We look forward to hearing from you
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