Operations Manager

1 week ago

Manila, National Capital Region, Philippines beBeeManagement Full time ₱7,200 - ₱7,800
Operations Associate Job Overview

This role involves overseeing the daily operations of short-term rental properties.

As an Operations Associate, you will be responsible for managing day-to-day property tasks, scheduling maintenance staff, and ensuring property readiness.

  • Key Responsibilities:

  • Oversee day-to-day management of short-term rental properties

  • Schedule and manage cleaners, maintenance staff, and contractors

  • Conduct quality checks to ensure property readiness

  • Respond to guest inquiries, concerns, and reviews across multiple platforms

  • Ensure compliance with local regulations

Operational Systems & Financial Oversight

Use software to manage bookings, calendars, messaging automations, and guest records.

Maintain and reconcile financial records using accounting software.

Track expenses, generate financial reports, and assist with year-end documentation.

Marketing & Design Support

Assist in optimizing listing content, descriptions, and photography.

Design simple marketing assets and branded materials using design tools.

Help implement upselling strategies, guest experience enhancements, or promotions.

Administrative & Process Management

Maintain standard operating procedures for operations, cleaning, maintenance, and guest communication.

Track key performance metrics such as occupancy, revenue per available room, and guest reviews.

Coordinate calendar availability and blackout dates across platforms.

Requirements
  • Experience Required:

  • Experience using accounting software, design tools, and vacation rental platforms

  • Benefits

  • Work from home opportunity

  • Night shift work schedule (EST)

  • Weekly pay

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