Customer Support Quality Expert
5 days ago
We are looking for a dedicated and experienced Quality Assurance (QA) professional to join our team at PartnerHero. As a CS Quality Assurance Specialist, you will play a crucial role in ensuring the highest level of quality in our customer support operations.
The ideal candidate will have a strong understanding of customer support best practices, excellent communication skills, and the ability to work independently. They will also be able to analyze complex data, identify trends, and provide actionable recommendations for improvement.
Responsibilities and Expectations:- Develop and maintain a deep understanding of our products and services.
- Analyze customer interactions and provide feedback on quality and compliance.
- Collaborate with cross-functional teams to identify areas for improvement.
- Mentor and train new QA Specialists.
- Stay up-to-date on industry trends and best practices.
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Software Technical Support Expert
7 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeWe are looking for a Software Technical Support Expert to join our team at Outsourced Quality Assured Services Inc. (ISO Certified).As a Software Technical Support Expert, you will be responsible for providing technical support to customers across our customer base.**Responsibilities**Provide technical support to customers via phone, email, or chat.Develop...
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Customer Engagement Expert
15 hours ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeAbout Us:At Outsourced Quality Assured Services Inc. (ISO Certified), we strive to provide a positive and supportive work environment where all staff can thrive.Job RequirementsWe are looking for a Customer Engagement Expert to handle inquiries and issues from schools and educational institutions using our product in the US.The successful candidate will have...
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Migration Consultant Expert
4 days ago
Manila, National Capital Region, Philippines Irish Expert Full timeCompany OverviewThe Irish Expert is a leading provider of immigration services, dedicated to helping individuals achieve their goals. As an Overseas Consultant, you will be part of a dynamic team that strives to deliver exceptional results.Job DescriptionProvide expert advice on available visa options and eligibility criteria to clients.Develop and maintain...
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Security Analyst Expert
7 days ago
Manila, National Capital Region, Philippines Internetwork Expert Full timeExpert Cyber Security AnalystWe are seeking an experienced Senior Cyber Security Analyst to join our team at Internetwork Expert. As a key member of our security team, you will leverage your expertise in bot detection, web traffic analysis, and deep behavioral analytics to identify and investigate anomalous activities within our hCaptcha SaaS security...
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Customer Experience Specialist
7 days ago
Manila, National Capital Region, Philippines Home Expert Finder Realty Full timePosition SummaryHome Expert Finder Realty is seeking a highly motivated Sales Staff to contribute to our team's success, focusing on building strong customer relationships and driving sales growth.Key Accountabilities:Customer Engagement: Engage with customers, understanding their needs and preferences to deliver exceptional service.Product Awareness: Stay...
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Customer Support Expert
15 hours ago
Manila, National Capital Region, Philippines Permworks Full timeAbout the RoleWe are seeking a highly skilled Customer Support Expert to join our dynamic team at Permworks. As a key member of our support team, you will be responsible for delivering exceptional service to our growing user base.
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Customer Support Expert
15 hours ago
Manila, National Capital Region, Philippines Digital Room (Philippines) , Inc. Full timeCustomer Support RoleThe Customer Support Expert will be responsible for delivering exceptional customer experiences by providing timely and effective technical support to employees.Main ResponsibilitiesAssist users with password resets, software installations, network connectivity, and system access issues.Support remote users in troubleshooting VPN and...
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Quality Assurance Coordinator
15 hours ago
Manila, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeAbout the PositionWe are looking for a highly skilled Quality Assurance Coordinator to join our team at Customer Frontline Solutions, Inc.Key ResponsibilitiesGMP ImplementationSupport the implementation of GMP policies and procedures related to medical oxygen supply and distribution.Assist in monitoring and maintaining analyzer calibration validity.Quality...
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Customer Support
7 days ago
Manila, National Capital Region, Philippines Curated Full timeCustomer Support - Process Improvement ManagerCurated is on a mission to help people find exactly what they're looking for.Whether it's your first snowboard, a brand new baby stroller, or a much needed upgrade to your coffee machine – shopping is hard when the stakes are high. We make it easy by connecting customers with Real Experts who can answer their...
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IT Customer Support Expert
3 days ago
Manila, National Capital Region, Philippines TREND MICRO INCORPORATED-PHILIPPINE BRANCH Full timeRole Overview:Trend Micro Incorporated - Philippine Branch is looking for a skilled IT Customer Support Expert to provide world-class support to our customers.Responsibilities:Provide exceptional customer service via phone, email, and chat.Solve technical and non-technical issues using troubleshooting techniques and knowledge sharing.Collaborate with...
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Customer Support Expert
7 days ago
Manila, National Capital Region, Philippines DITO Telecommunity Corporation Full timeJob OverviewDITO Telecommunity Corporation is seeking a highly motivated CUSTOMER SUPPORT EXPERT to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service, managing network-related complaint tickets, and resolving complex issues.You will work closely with the technical teams to troubleshoot and...
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Home Sales Associate
7 days ago
Manila, National Capital Region, Philippines Home Expert Finder Realty Full timeRole OverviewThe Sales Staff is a critical position at Home Expert Finder Realty, responsible for driving sales growth and fostering strong customer relationships.Main Responsibilities:Cultivating Customer Loyalty: Build trust and loyalty with customers through exceptional service and product knowledge.Product Promotion: Promote products effectively, staying...
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Test Quality Manager
7 days ago
Manila, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeJob Summary:Our Quality Assurance Staff plays a critical role in ensuring the highest standards of quality and excellence in our customer interactions. As a key member of our QA team, you will observe and document customer behavior, assess interactions and documentation, and conduct audits to evaluate performance.Responsibilities:Monitor customer...
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Quality Assurance Specialist
7 days ago
Manila, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeCompany Overview:Welcome to Customer Frontline Solutions, Inc., a leading provider of innovative solutions for businesses. Our company is committed to delivering exceptional service and quality products that meet the evolving needs of our clients.Job Description:We are seeking a highly skilled Quality Assurance Staff to join our team. As a member of our QA...
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Customer Support Specialist
4 days ago
Manila, National Capital Region, Philippines Qualfon Philippines Support Services Inc Full timeOverviewQualfon Philippines Support Services Inc. is a leading provider of customer service solutions, committed to delivering exceptional experiences through its team of skilled representatives.Key ResponsibilitiesProspecting and Engagement: Conduct high-volume outbound calls and follow-up communications to prospective and existing customers, effectively...
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Customer Relations Manager
16 hours ago
Manila, National Capital Region, Philippines Global Quality Waters and Environmental Solutions Tech., Inc Full timeAbout This OpportunityAre you a customer service expert looking for a new challenge?We have an exciting opportunity for a Customer Care Coordinator to join our team at Global Quality Waters and Environmental Solutions Tech., Inc.Key Responsibilities:Respond to customer inquiries and complaints via phone, email, and other communication channelsTroubleshoot...
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Specialist, Quality Assurance
2 weeks ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeWhat You'll be DoingDo you have a passion to help boost performance? Do you love pinpointing areas for improvement?You'll evaluate and analyze customer interactions to improve customer experience and satisfaction scores. Your active listening skills will help ensure proper information is being given to customers while you analyze spreadsheets to pinpoint any...
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Quality Assurance Expert
2 days ago
Manila, National Capital Region, Philippines Harte Hanks Full timeCareer Opportunities: Senior Quality Analyst (48027)Job Summary:A quality assurance expert plays a crucial role in ensuring the delivery of high-quality customer service across various channels. The ideal candidate will be responsible for monitoring and analyzing quality inspection data to identify areas of improvement, providing recommendations to enhance...
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Medical Quality Assurance Specialist
15 hours ago
Manila, National Capital Region, Philippines Customer Frontline Solutions, Inc Full timeAbout the RoleWe are seeking a highly skilled and detail-oriented Medical Quality Assurance Specialist to join our team at Customer Frontline Solutions, Inc.Key ResponsibilitiesGMP ImplementationEnsure compliance with FDA regulations related to medical oxygen supply and distribution within our facilities.Verify and confirm operational requirements and...
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Advanced Technical Support Specialist
7 days ago
Manila, National Capital Region, Philippines Outsourced Quality Assured Services Inc. (ISO Certified) Full timeJob SummaryA highly skilled and experienced technical support specialist is required to join our team at Outsourced Quality Assured Services Inc. (ISO Certified). The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring timely resolution of complex technical issues.About UsOutsourced Quality Assured...