Senior Technical Support Specialist

7 days ago

Manila, National Capital Region, Philippines beBeeHelpdesk Full time ₱4,000,000 - ₱7,500,000
L2 Helpdesk Job Description

Job Summary: This L2 Helpdesk role involves providing technical support to enterprise clients. The ideal candidate will possess strong IT skills and excellent communication abilities.

We are seeking a highly skilled IT professional to fill this position, which offers the opportunity to work on various projects and tasks, including troubleshooting and resolving technical issues.

  • Troubleshooting of technical issues
  • Support for network infrastructure and email services
  • Administration of Office 365 and SharePoint
  • Maintenance of backup systems and monitoring of system performance

This is an exciting opportunity for a motivated and organized individual who enjoys working in a fast-paced environment.

Requirements:

  • Extensive experience in IT support
  • Proficiency in Microsoft Windows Server, O365, Active Directory, and VMWare
  • Knowledge of networking concepts and devices (routers, switches, firewalls)
  • Current certifications in ITIL and Microsoft technologies
  • Strong communication and problem-solving skills

Benefits:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to work on diverse projects and tasks

About Us:

We value our employees and strive to create a positive and inclusive work environment. If you are passionate about technology and enjoy working with people, we encourage you to apply for this role.

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