Logistics Delivery Specialist

2 days ago

Makati City, National Capital Region, Philippines beBeeLogistics Full time A$18,000 - A$24,000
Job Title:

Customer Service and Logistics Coordinator

About the Role:

We are seeking a highly organised, proactive and detail-oriented professional to assist with the day-to-day management of furniture deliveries. This role involves working closely with customers and logistics partners to coordinate deliveries efficiently, while maintaining a strong focus on providing outstanding customer service.

  • Send order confirmations and thank-you emails to customers outlining delivery or pick-up expectations
  • Liaise with customers to provide clear, timely updates on furniture delivery timeframes
  • Coordinate and create weekly logistics spreadsheets for interstate deliveries
  • Work closely with warehouse and logistics partners to ensure efficient and accurate dispatch of orders
  • Assist with pre-orders by tracking expected arrival times and scheduling deliveries accordingly
  • Track, monitor and follow up on deliveries to ensure timely completion
  • Maintain accurate records of delivery schedules and customer interactions
  • Provide administrative support related to logistics and customer service

The ideal candidate will be customer focused and comfortable working with spreadsheets, order tracking and e-commerce systems.

Requirements:
  • Previous experience in customer service, logistics or e-commerce operations preferred
  • Experience with Shopify or similar e-commerce platforms is required
  • Strong written and verbal communication skills are essential for clear and professional customer communications
  • Highly organised with excellent attention to detail and record keeping
  • Comfortable using spreadsheets for delivery coordination
  • Ability to multitask and prioritise in a fast-paced environment

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