
Customer Service Representative
21 hours ago
Fulfill various administrative tasks and provide exceptional customer experience
About the Role- Ensure timely and accurate submission of reports
- Resolve customer concerns through effective communication with internal stakeholders
- Conduct quality assurance audits to identify areas for improvement
- Collaborate with team members to achieve operational goals
- Manage contact center performance metrics
- Track progress of initiatives and projects
- Bachelor's degree in a business-related field
- Minimum 2 years of customer service experience
- Intermediate Microsoft application skills
- Excellent verbal and written communication skills
- Able to work well under pressure
- Full-time employment
- Customer-centric mindset
We Are Looking For:
- An individual who can adapt to changing circumstances
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