Customer Service Professional

2 months ago


Pasay, National Capital Region, Philippines Work Services Full time
Work Services is seeking a skilled CUSTOMER SERVICE REPRESENTATIVE to join our team. As a customer-centric professional, you will be responsible for providing exceptional support to clients through various communication channels. Your excellent problem-solving skills and ability to multitask will ensure timely resolution of customer issues. You will be a key player in ensuring customer satisfaction and loyalty.

Key Responsibilities:

- Provide exceptional customer service through various communication channels
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to address customer concerns
- Maintain accurate records of customer interactions
- Participate in ongoing training and development to enhance skills and knowledge

Requirements:

- College graduate with a background in customer experience or a related field
- High school graduate with at least six months of experience in customer experience
- Excellent English communication skills
- Excellent problem-solving and multitasking skills
- Good computer skills
- Willingness to work on a shifting schedule

Benefits:

- Competitive salary
- Non-taxable allowance (pro-rated)
- Sign-on bonus
- Paid training
- Health insurance
- 13th month salary

Language:

English (Required)

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