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Warehouse Supervisor

1 week ago

Manila, National Capital Region, Philippines Shopee Full time

Warehouse Supervisor

We are looking for a highly skilled and organized individual to join our team as a Warehouse Supervisor. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our hub, ensuring high productivity and efficient achievement of Hub KPIs.

  • Main Responsibilities:
  • Assist in parcel inbounding, sorting, rider dispatch, receiving in-transit parcels, and inventory management.
  • Create, review, and validate Hub reports.
  • Support the Customer Support team with call-outs to resolve customer escalations.
  • Implement process improvement initiatives and projects to enhance hub productivity.
  • Handle payment transactions and associated payment processes.
  • Coordinate with agency coordinators to oversee agency teams.
  • Perform other tasks as required to support hub operations.

Requirements

To be successful in this role, you will need:

  • A Bachelor's Degree Holder.
  • At least 3 years related experience in Logistics, Warehouse and Distribution. Experience in e-commerce fulfillment is an advantage.
  • Has held a leadership role preferably in a warehouse or hub environment.
  • Experience in payments processing or similar function.
  • Intermediate proficiency in Microsoft Office (Word, Excel and Powerpoint).
  • Willing to be assigned anywhere in the designated Cluster.
  • Able to do shift work depending on agreed team schedules.
  • Must have a continuous learning mindset; able to do administrative and other tasks in hub operations.