Senior Workplace Services Engineer

2 days ago

Manila, National Capital Region, Philippines beBeeEngineering Full time ₱800,000 - ₱1,200,000

Job Description

The role involves maintaining and improving workplace services as part of a cross-border squad to ensure employee satisfaction.

Maintain and improve existing services, enhancing user experience and overall satisfaction. This includes managing SaaS vendors and feature releases, particularly around Intune and modern workplace tools.

Support the development of automated deployment via PowerShell and Azure DevOps, ensuring seamless integration with existing systems.

Provide technical support and participate in global 24/7 standby rotation, ensuring continuous availability of critical systems.

Contribute to a strong security-first mindset in system design and operations, identifying and mitigating potential risks.

Work closely with stakeholders at all levels to design and implement efficient digital solutions, aligning with business objectives.

Contribute to future-proofing the environment by automating, simplifying, and innovating systems, staying up-to-date with industry trends and best practices.


Required Skills & Qualifications

  • Microsoft 365 Expertise: Hands-on experience managing workplace services based on M365, including Intune.
  • Automation Skills: Proficient in PowerShell and deployment pipelines (Azure DevOps).
  • Cloud Technologies: Experience with SaaS and endpoint management in a cloud-based environment.
  • Service Mindset: Strong understanding of user experience and satisfaction drivers.
  • Analytical Thinking: Ability to solve complex problems and develop scalable solutions.
  • Cross-functional Collaboration: Comfortable working with diverse, international stakeholders.
  • Presentation & Communication: Able to convey complex topics to a variety of audiences.

Minimum Qualifications

  • Educational Background: Bachelor's degree in information technology, Computer Science, or a related field.
  • Experience: Minimum of 5 years of work experience on the related role.
  • Technical Knowledge: Expertise in Microsoft Intune, Windows 10/11, PowerShell scripting, Azure DevOps, and cloud services.
  • Certifications: Relevant Microsoft 365 certifications is a plus.

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