Onsite Technical Assistant

6 days ago


Manila, National Capital Region, Philippines IBEX Global Solutions (Philippines) Inc. Full time

We are looking for a talented Onsite Technical Assistant to join our team at IBEX Global Solutions. The ideal candidate will possess strong technical skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Install, configure, and maintain hardware and software systems.
  • Provide technical assistance and training to customers.
  • Identify and report potential technical issues to senior support staff.
  • Develop and implement process improvements to increase efficiency and quality.

Requirements:

  • MUST have at least 6 months of continuous international BPO experience.
  • Strong technical skills and knowledge of industry-standard tools.
  • Ability to work on a flexible shift schedule.
  • Background in handling a multitasking account is highly desired.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.


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