Technical Support Representative

1 week ago

Davao City, Davao, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

We are seeking skilled Technical Support Professionals to provide technical assistance and troubleshooting support for various clients across industries.

Key Responsibilities
  • Diagnose and troubleshoot hardware, software, and network issues.
  • Guide customers through step-by-step solutions and escalate complex issues when necessary.
  • Document all customer interactions accurately in the system.
Required Skills and Qualifications
  • Must be 18 years or older.
  • High school diploma or equivalent is required.
  • Previous call center experience is necessary.
  • Strong command of the English language is essential.
  • Typing speed of 20+ WPM is required.
Benefits and Compensation

MCI offers competitive compensation and benefits packages, including HMO coverage, dental coverage, career growth opportunities, allowances for rice, clothing, laundry, and meals, performance and loyalty bonuses.

Work Environment

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

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