Customer Technical Support Specialist

2 days ago


San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱1,500,000 - ₱2,000,000
Job Description

As a Customer Support Engineer, you will play a vital role in ensuring the smooth operation of our systems. Your primary responsibility will be to resolve technical issues with our customers using Aspentech MES software.

Key Responsibilities:
  • Resolve technical issues with our customers using Aspentech MES software;
  • Provide exceptional customer service through phone, email, and chat support;
  • Collaborate with cross-functional teams to identify and resolve system-related problems;

Additionally, you will be responsible for:

  • Comprehending technical information related to computer software, computer, and network hardware;
  • Providing solutions that meet or exceed customer expectations;

Our ideal candidate will have excellent communication skills, both verbal and written, as well as the ability to comprehend complex technical information.



  • San Juan, National Capital Region, Philippines beBeeQualityAssurance Full time ₱3,250,000 - ₱4,500,000

    About the RoleThe position of Technical Support Specialist involves a blend of troubleshooting and quality assurance, ensuring that customers receive exceptional support while maintaining high reliability.This role requires problem-solving skills, technical expertise, and effective communication to resolve customer issues and improve support...


  • San Juan, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $60,000

    Technical Support Specialist OpportunityAre you passionate about delivering exceptional technical support and resolving complex issues? Do you have a strong understanding of networking and cybersecurity principles?As a Technical Support Specialist, you will play a critical role in providing top-notch customer support to clients worldwide. Your excellent...


  • San Juan, National Capital Region, Philippines beBeeSupport Full time ₱200,000 - ₱350,000

    Technical Support SpecialistWe are seeking a technical support specialist to provide assistance to our customers via phone, email, or ticketing system.Key ResponsibilitiesProvide initial diagnosis and attempt to resolve technical issues related to hardware, software, and network connectivity.Resolve user problems within established guidelines or escalate to...


  • San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    Job Description:As a remote technical support specialist, you will be responsible for delivering exceptional customer service and technical expertise to clients via phone, chat, or email. Your primary objective will be to provide timely and effective resolutions to complex technical issues while ensuring customer satisfaction.You will work as an independent...


  • San Juan, National Capital Region, Philippines Buildsmart Solutions Specialist Full time ₱800,000 - ₱1,200,000 per year

    Assist the sales team with technical product inquiries and customer requirements Prepare and deliver product quotations, proposals, and technical documentation Liaise with engineering or product development teams to gather and clarify technical information Maintain and update CRM systems and sales databases Coordinate and follow up on customer...


  • San Juan, National Capital Region, Philippines beBeeSolutions Full time ₱800,000 - ₱1,000,000

    About this roleWe are seeking a Technical Support Specialist to join our Global Customer Support team. As a key member of our team, you will play a crucial role in providing internal support escalation and subject matter expertise to resolve technical challenges involving multiple platform issues, data flows, networking, communication failures, and KPI...


  • San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱1,000,000 - ₱1,200,000

    Job OverviewMCI seeks skilled and customer-focused technical support specialists to provide technical assistance and troubleshooting support for a variety of clients across industries.Key Responsibilities:Respond to inbound technical support requests via phone, chat, or emailDiagnose and troubleshoot hardware, software, and network issuesGuide customers...


  • San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱4,500,000 - ₱6,500,000

    Customer Service/Product Support SpecialistWe are seeking a skilled Customer Service/Product Support Specialist to provide top-notch support and maintain high customer satisfaction. This role involves delivering exceptional customer service via phone, email, or chat, addressing inquiries and resolving issues efficiently.The ideal candidate will have a...


  • San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    Job Title: IT Technical Support SpecialistWe are seeking a highly skilled and customer-oriented technical support specialist to provide advanced technical support to end-users across various platforms.Key Responsibilities:Deliver expert-level technical support via various channels, ensuring timely resolution of complex issues.Troubleshoot and resolve...


  • San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱32,000 - ₱54,000

    Job Title:Customer Support SpecialistJob Overview:We are seeking a highly skilled Customer Support Specialist to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide exceptional customer service.Key Responsibilities:Handle customer inquiries via email, phone, live chat, and/or...