Helpdesk Specialist

Key ResponsibilitiesThe Helpdesk Operations Specialist will be responsible for developing strategies to enhance productivity or improve processes and procedures so that performance goals are met or exceeded. You will also be responsible for managing end-to-end helpdesk processes and maximizing the use of our systems and technologies, ensuring effective...

Basic Function: The Helpdesk Assistant provides customer service to answer customer requests for assistance either in person, by email/chat, or over the phone for technical support.Main Job Duties and Responsibilities:Answers telephone and responds to basic customer questions using established methods provided in training. Forwards calls to appropriate...

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients' work and...

Job DescriptionWe are looking for a skilled Technical Support Representative to join our team at Datamatics. As the primary point of contact for users calling our Helpdesk Support hotline, you will be responsible for addressing hardware and application support queries and issues reported to the support desk.Take ownership and responsibility of issues from...

JOB DESCRIPTIONA. Duties and Responsibilities done at PERIODIC or REGULAR IntervalsIssues Letter of Authority after assessment of coverage, professionally explains non-coverage rationale to members.Responds to inquiries and complaints, resolves customers' feedback and issues raised regarding handling time and waiting time.Encodes manual LOAs within the...

About the RoleThis exciting opportunity as an HR Services Specialist - Manager Helpdesk supports our mission to provide personalized experiences tailored to the Manager Persona. In this critical role, you will leverage your expertise to enhance operational efficiency and contribute significantly to the team's success.

About Our TeamThe Client Helpdesk is a vital part of our team, responsible for assisting the Key Accounts Officer in supervising daily operational activities. We work together with PS Recruiters, Coordinators, and Generalists to provide high-quality assistance to our members.Job ResponsibilitiesProviding administrative and operations support to ensure...

About the RoleWe are seeking a skilled Helpdesk Specialist to join our team at Prime@Technology Specialist Inc. As a Helpdesk Specialist, you will be responsible for providing exceptional customer service to our clients.Duties and ResponsibilitiesAnswer Customer Inquiries: Respond to customer calls, emails, and chats to resolve technical issues and provide...

About YouWe are seeking a highly skilled and fluent German speaking Helpdesk Technician to join our team at Stefanini Philippines, Inc. As a Helpdesk Specialist, you will be responsible for providing technical support to clients via various communication channels. This includes troubleshooting and resolving issues related to PC hardware and software,...

International Registries is looking for a new member of the IT Team located in our Manila, Philippines office. We're looking for a friendly, self-sufficient, and motivated individual who can bring useful skills and perspectives to our global IT team. This is a HelpDesk Specialist Tier 2 position, but Tier 1 applicants may be considered. The position is...

We're seeking a skilled Helpdesk Technician Lead to join our team in Quezon City, Metro Manila.This full-time role involves providing technical support to end-users, ensuring their IT-related needs are promptly addressed.Your responsibilities will include:Providing first-line technical support and troubleshooting for various IT-related issuesResponding to...

Job Description:The Healthcare Helpdesk Quality Analyst will be responsible for evaluating and auditing the performance of helpdesk associates to ensure adherence to company standards, policies, and healthcare regulations.Main Responsibilities:Audit and Analysis: Conduct regular audits of helpdesk healthcare interactions, including phone calls, emails, and...

About the RoleThis is an exciting opportunity to join our team as a Customer Service Team Lead Specialist. As a key member of our customer-facing team, you will be responsible for leading and managing a team of Helpdesk Analysts to deliver exceptional support and service to our employees.You will have at least 3 years of experience in Customer Service or as...

Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Jocson College Inc. as a Helpdesk Engineer.The ideal candidate will be responsible for providing first-line technical support to customers via phone, email, and other communication channels.Key Responsibilities:Respond to customer inquiries and resolve technical issues...

Job OverviewWe are seeking a skilled and fluent German speaking Helpdesk Technician to join our team at Stefanini Philippines, Inc. In this role, you will provide technical end-user support via various communication channels.Key Responsibilities:Provide timely and effective technical assistance to clients via telephone, email, or web chat.Troubleshoot and...

Job OverviewA highly cross-functional role that acts as the primary resource for working with diverse groups of employees and suppliers, responding to inquiries and resolving issues across the entire source-to-pay lifecycle.About UsJohn Clements Consultants, Inc. is a reputable consulting firm seeking an experienced professional to join our team as an...

Job OverviewWe are seeking a highly motivated and organized individual to fill the role of IT Support Specialist in our team at Private Advertiser.Key ResponsibilitiesProvide timely and effective support to customers via various communication channels.Analyze and resolve technical issues related to hardware, software, and network systems.Collaborate with...

ADEC Innovations seeks a highly skilled and motivated IT Support Specialist to join our team. As a key member of our Helpdesk department, you will play a vital role in providing timely and effective support to our customers.Duties and Responsibilities:Respond to customer inquiries and requests for assistance via ticketing system, email, or messaging...

We are seeking a dedicated IT Support Specialist to join our remote team. As an IT Support Specialist, you will be responsible for providing technical support to our global user base, resolving hardware, software, and network issues across Mac and PC (Windows) platforms.Main Responsibilities:Manage and prioritize incoming support tickets to ensure timely...

Job Title: IT Technical Support SpecialistWe are seeking a skilled IT Technical Support Specialist to join our team. As an IT Technical Support Specialist, you will be responsible for resolving incoming support requests in a timely manner.The role involves tracking issues reported by clients, troubleshooting, and escalating when necessary. You will play a...