Research Support Professional

2 days ago

Makati City, National Capital Region, Philippines beBeeMarket Full time ₱300,000 - ₱450,000
Job Description

This role will work within the Panel & Incentives department, collaborating with project management, fieldwork and compliance teams to deliver a superior customer experience.

  • Sending market research participant incentive payments.
  • Ensuring payments are processed efficiently and professionally.
  • Responding to participant inquiries via email, providing timely and accurate support.
  • Troubleshooting issues with participants directly when they arise.
  • Maintaining accurate and up-to-date incentive database and ticketing system records.
  • Adhering to compliance procedures to ensure all processes meet regulatory standards.
  • Liaising with all relevant internal departments to clarify queries relating to payments.
  • Working with data and building reports and spreadsheets
  • Support the team with quality checks on participants before payments are made.
Required Skills and Qualifications
  • Secondary education to Advanced Level or equivalent.
  • Effective written and verbal communication.
  • Analytical and critical thinking.
  • Microsoft Office skills: Outlook, Word and Excel.
  • Ability to apply internal processes to own work.
  • Working knowledge of market research methodologies.
Benefits

This is an independent contractor role. The successful candidate will be responsible for their own tax contributions. Opportunities to transfer to our local payroll once registration is complete may be offered.

Others

RONIN International is committed to equality, diversity and inclusion among our workforce and everyone we work with. We aim to have a truly representative workforce and eliminate unlawful discrimination.

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