Setup Expert

7 days ago

Tanauan, Calabarzon, Philippines beBeeImplementation Full time ₱7,200 - ₱9,600
Job Opportunity:

The Implementation Specialist role is a vital component of the customer onboarding process at Ylopo.

Key Responsibilities:
  • Provide exceptional customer support, troubleshooting assistance, and training to new clients during the setup and activation process.
  • Perform outreach via phone, email, and text to guide clients through the setup process.
  • Consistently follow up with clients experiencing roadblocks or issues.
  • Offer timely and professional responses to client inquiries via phone, email, or text.
  • Develop strong relationships with new clients to ensure their enthusiasm for joining Ylopo remains high.
  • Communicate confidently and professionally with clients.
  • Function as a subject matter expert for the Ylopo setup process.
  • Gain in-depth knowledge of the Ylopo product and its features.
  • Collaborate with various teams on special projects and campaigns as needed.

By exceling in this role, you will play a pivotal part in shaping the initial customer experience at Ylopo and setting the tone for long-term success.

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