Business Transformation Specialist

2 hours ago


Makati City, National Capital Region, Philippines Quess Philippines Corp. Full time
Job Summary:

We are seeking a highly skilled Business Transformation Specialist to join our team at Quess Philippines Corp. The ideal candidate will have expertise in proposing backoffice efficiency and process improvements utilizing cutting-edge technologies such as machine learning, artificial intelligence, and robotics.

Key Responsibilities:

  • Assist in developing and implementing a program to improve efficiency across backoffice operations, including contract loading, customer support, finance, data entry, mapping, and administration.
  • Collaborate with the transformation team to define and shape business processes that may be found in various backoffice areas.
  • Act as a spokesperson for the firm and assist with clarification on the needs of the company.
  • Assist in the development of potential solutions to support the overall transformation program.

Requirements:

  • Strong data-driven mentality with a track record in a Senior Business Analyst role.
  • Expertise in business processes in the travel industry, particularly backoffice efficiencies and out-of-the-box innovative ideas.
  • Document and negotiate company requirements for backoffice functions.


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