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Business Transformation Associate

4 weeks ago


Mandaluyong City, National Capital Region, Philippines J-K Network Services Full time
Job Title: Business Transformation Associate

Join J-K Network Services, a leading BPO company, as a Business Transformation Associate and be part of our team that drives business excellence and process improvement.

About the Company

J-K Network Services is a renowned BPO company with 22 delivery centers across the nation, employing 400,000 people worldwide. We provide business solutions in various areas, including marketing, procurement, supply chain, learning, human resources, finance, accounting, insurance, and healthcare.

Job Summary

We are seeking a highly skilled Business Transformation Associate to facilitate process improvement and assist business owners in enhancing existing process performance. The ideal candidate will have a Bachelor's degree and at least 3 years of work experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, or Process Improvement under Finance and Accounting.

Key Responsibilities
  • Facilitate process improvement and assist business owners in enhancing existing process performance through analysis, experience, and employee input in a project environment.
  • Build and deliver Operational/Delivery Excellence training and coach on business excellence principles.
  • Assist in the creation, monitoring, measurement, and analysis of standardized processes.
  • Provide support/input to weekly and/or monthly Key Performance Indicator (KPI) reports and review meetings.
  • Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization.
Requirements
  • Bachelor's degree holder.
  • At least 3 years of work experience in Business Excellence, Business Transformation, Operational Excellence, Continuous Improvement, or Process Improvement under Finance and Accounting.
  • At least 1 year of work experience in leading and value stream mapping activities.
  • Work experience in BPO Company or any related industry.
  • Amenable to work onsite.
Benefits

We offer a competitive salary of Php 50,000 above, plus benefits such as Health Insurance (HMO) and Life Insurance coverage from day 1 of employment, Expanded maternity leave up to 120 days, Expanded paternity leave up to 30 days, Employee Stock Purchase Plan, Loyalty and Christmas Gift, Inclusion and Diversity Benefits, Night Differential Allowances, Car and Housing Plan, Company-sponsored trainings, upskilling, and certification, Flexible Working Arrangements, Healthy and Encouraging Work Environment.

How to Apply

Apply online through our website or email your resume and cover letter to [insert email address]. We look forward to hearing from you