
Ambassador of Customer Satisfaction
1 day ago
We are seeking organized and dedicated customer service professionals to join our team.
As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and resolving issues promptly.
- Handle incoming and outgoing calls in a professional and courteous manner
- Address customer concerns effectively and provide solutions that meet their needs
- Cultivate lasting relationships with customers through transparent and interactive dialogue
- Maintain accurate records of customer interactions and update customer accounts as necessary
- Adhere to communication protocols and company policies
Requirements:
- Minimum 1-year experience as a Customer Service Representative in B2C or B2B contexts
- Proficient English communication skills, achieving at least a B2 proficiency level
- Exceptional phone, email, and instant messaging communication skills
- Strong organizational and time management abilities
- Technologically adept with proficiency in contemporary tools such as desktop sharing, cloud services, CRM, and VoIP
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