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Casino Floor Support Staff

1 week ago

Manila, National Capital Region, Philippines 5SEASONS IT SOLUTIONS INC. Full time

Are you a customer-focused individual with a passion for gaming? Do you enjoy working in a fast-paced environment and have excellent communication skills? If so, we encourage you to apply for the Customer Service Representative - Gaming role at 5SEASONS IT SOLUTIONS INC.

Key Responsibilities:
  • Customer Support: Respond to customer inquiries, resolve issues promptly, and provide assistance with gaming-related queries.
  • Gaming Knowledge: Develop and maintain a comprehensive understanding of gaming rules, strategies, and regulations to provide expert advice to customers.
  • Conflict Resolution: Handle customer complaints and concerns in a professional and courteous manner, resolving issues quickly and efficiently.
  • Continuous Learning: Stay up-to-date with new gaming products, features, and promotions to enhance the customer experience and drive sales.

This is an excellent opportunity to join a dynamic team and grow your career in the gaming industry.