Customer Care Coordinator

4 days ago


Quezon City, National Capital Region, Philippines Ayuda Business Management Solutions Inc. Full time

Job Summary

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Ayuda Business Management Solutions Inc. is seeking a highly skilled Customer Care Coordinator to provide exceptional customer support and service.

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Key Responsibilities:

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  • Respond to customer inquiries and issues in a timely and effective manner, providing accurate and helpful information.">
  • Assess and resolve customer complaints, escalating complex issues to senior staff members as needed.">
  • Collaborate with internal stakeholders to ensure seamless support delivery and effective issue escalation.">
  • Contribute to the development and maintenance of knowledge base articles and other documentation.">
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Requirements:

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  • Bachelor's degree in Engineering or Computer Science-related field.">
  • At least 5 years of experience in NetSuite, with a strong understanding of its functionality and features.">
  • Excellent communication and problem-solving skills, with the ability to work effectively in a team environment.">
  • Familiarity with NetSuite certifications and CPA is a plus.">
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Why Join Our Team?

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We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment that values teamwork and innovation.


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