Senior Learning Experience Manager

2 weeks ago


Pasig, National Capital Region, Philippines The Results Companies Full time

**About the Role**

We are seeking a highly skilled and experienced Senior Learning Experience Manager to join our team. This role is responsible for leading training organizations and developing client relationships.

The ideal candidate will have a strong background in training and development, with experience in leading teams and managing individual performance. They will also possess excellent communication and presentation skills, as well as a well-developed understanding of Adult Learning Theories and generational strategies.

In this role, you will be responsible for supervising and developing the work of direct reports, creating a governance process to ensure compliance to client training requirements, and administering and leading learning solutions. You will also work collaboratively with Quality Assurance Leaders to develop training solutions and projects identified through evaluation, observation or other data gathering processes.

Additionally, you will build lasting relationships with clients by attending and contributing to client meetings and calibration sessions, participating and engaging in projects and initiatives. You will also partner with Operations, TA, WFM to determine training needs and resources.

We are looking for someone who has a Bachelor's degree in Training, Social Sciences, Organizational Behavior or related field, with extensive industry experience may be substituted for degree. A minimum of 1-2 years of successful experience leading training organizations is required.



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