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Compensation and Benefits Specialist

1 week ago

Cebu City, Central Visayas, Philippines QBE Insurance Full time
Job Overview:

We are seeking an experienced Compensation and Benefits Specialist to join our team. As a key member of our HR department, you will play a critical role in managing and supporting employee programs within the organization.

Responsibilities:
  1. Employee Data Management: Enter personal details of new employees, update and maintain existing records in the People Information System (PeopleIS), ensuring accuracy and compliance with organizational policies.
  2. Transaction Administration: Process and administer people-related transactions and workflows, utilizing available systems and tools to ensure efficiency and effectiveness.
  3. Employee Engagement: Perform outbound calls to employees and managers for tier 2 concerns or complex issues, providing timely and professional support.
  4. Liaison and Communication: Collaborate with centres of excellence to provide answers and support for employees, ensuring seamless communication and resolution.
  5. Quality Service: Deliver quality, timely, and accurate resolutions following established Service Level Agreements (SLAs), adhering to embedded risk controls and procedures.
  6. Compliance and Audit: Support internal and external audits as required, ensuring compliance with organizational policies and regulatory requirements.