Technical Support Specialist
7 days ago
Job Overview:
Australian Outsource Desk Inc. is seeking a highly skilled Technical Support Specialist to join our team.
This role involves handling inbound and outbound technical support calls, chats, and emails from customers related to water services.
The successful candidate will have strong troubleshooting and problem-solving skills, excellent communication skills in English, and the ability to simplify complex technical information.
Key Responsibilities:
- Diagnose and resolve technical issues related to water services
- Guide customers through step-by-step solutions and escalate complex issues when necessary
- Maintain a deep understanding of company products and troubleshooting procedures
Benefits:
- HMO benefits
- Company events
Work Environment:
- Office based: Sto. Domingo, Angeles City
- Monday to Friday
- Morning Shift (7am-4pm)
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