Senior Operations Manager

4 days ago


Manila, National Capital Region, Philippines Private Advertiser Full time
Overview:

At Private Advertiser, we are committed to delivering exceptional customer experiences through our cutting-edge contact center solutions. As a key member of our operations team, the Senior Operations Manager will play a vital role in driving business growth and improving operational efficiency.

Key Responsibilities:
  • Develop and execute strategic plans to enhance program performance and achieve business objectives.
  • Lead and manage cross-functional teams to deliver high-quality services and meet customer expectations.
  • Analyze data and metrics to identify trends and areas for improvement, developing targeted solutions to address operational issues.
  • Foster strong relationships with internal stakeholders, including sales, marketing, and client relations teams.
  • Maintain accurate records and reports, providing data-driven insights to inform business decisions.

Requirements:
  • 5+ years of experience in contact center management, preferably in the healthcare BPO industry.
  • Proven track record of driving business growth and improving operational efficiency.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex data and develop actionable recommendations.
  • Bachelor's degree in Business Administration, Management, or related field.


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Join us at Global Process Manager Inc., a leader in the marine supply industry.We offer a wide range of products and services to our customers worldwide, with a focus on innovation and customer satisfaction.Our company is committed to reducing our environmental impact and promoting responsible practices.We have a diverse team of over 1,800 employees working...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    Job Description:The Senior Payroll Specialist will play a critical role in ensuring the smooth operation of payroll functions within REMITLY PHL OPERATIONS INC. This includes managing payroll data, processing employee compensation, and maintaining accurate records.Key Skills and Qualifications:Strong knowledge of payroll regulations and laws.Experience with...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About the Position:The Senior Payroll Specialist will play a critical role in ensuring the smooth operation of our payroll functions, while maintaining compliance with regulatory requirements. This includes processing payroll for all employees, maintaining accurate records, and preparing detailed reports for management review.Key Responsibilities:Process...


  • Manila, National Capital Region, Philippines Google Operations Center Full time

    The Google Operations Center is seeking a skilled Tech Process Team Lead to support our partners on payment processing and facilitation. As a key member of our team, you will work closely with operations, engineering, and finance groups to develop technical solutions and troubleshoot partner issues.Responsibilities:Manage a team of tech process analysts and...


  • Manila, National Capital Region, Philippines Shell Business Operations - Manila Full time

    About Shell Business Operations ManilaShell Business Operations (SBO) Manila forms the operational backbone of business processes that help deliver Shell's business solutions across the globe. We are focused on driving excellent corporate performance in Finance, Human Resources, Customer Service, Order-to-Delivery, and Contracting and Procurement.About the...


  • Manila, National Capital Region, Philippines Cisive Philippines Inc. Full time

    We are seeking a highly skilled Senior Operations Manager to oversee our operations in the Philippines. The successful candidate will be responsible for ensuring the smooth and efficient running of our operations, with a focus on delivering high-quality services to our clients.As the Senior Operations Manager, you will be responsible for managing a team of...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About UsWe are Remitly PHL Operations Inc., a company committed to providing innovative financial solutions to individuals and families around the world. Our mission is to empower people to achieve financial stability and security through our products and services.Job SummaryWe are seeking a highly skilled and experienced Customer Success Operations Manager...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job Description:Assist Senior Channel Account Managers with partner account management tasks, including maintaining partner relationships, tracking key performance metrics, and supporting business development activities.Monitor and analyze partner revenue performance, identifying opportunities for growth and areas needing improvement.Support partner...


  • Manila, National Capital Region, Philippines Unison Solutions Delivery, Inc. Full time

    Unison Solutions Delivery, Inc. is seeking a skilled Senior Operations Manager to oversee the operational needs of our assigned area.The ideal candidate will manage a team of IT Tech Support professionals and prepare reports for immediate superiors.Key responsibilities include overseeing operations, managing teams, preparing reports, representing the company...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    Job Overview:This Senior Payroll Specialist position at REMITLY PHL OPERATIONS INC requires a strong background in payroll accounting and processing. The successful candidate will work closely with the Global Payroll Manager to ensure seamless payroll operations across regions.Responsibilities include:Managing payroll data entry and processing for all...


  • Manila, National Capital Region, Philippines Infinx Health Philippines INC Full time

    About the Role:We are seeking an experienced Senior Operations Manager to lead our call center operations team. The ideal candidate will have a strong background in leadership, strategic planning, and operational management.Key Responsibilities:Foster a culture of excellence and customer focus among team membersDevelop and implement strategies to improve...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    About Global Process Manager Inc.We are a leading maritime service partner operating in numerous ports and serving thousands of seafarers worldwide. Our team has provided full service of provision and stores, persistently fuelling better lives on board vessels across the globe.Our services are powered by technology and decades of know-how, providing...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    Welcome to Remitly PHL Operations Inc.We're hiring a Customer Success Team Manager to join our team.This role involves leading a team of customer-facing professionals, ensuring they have the skills and knowledge needed to deliver top-notch support to our clients.The ideal candidate will be a natural leader, with experience in customer success, customer...


  • Manila, National Capital Region, Philippines Suitestudio Operations Inc Full time

    Suitestudio Operations Inc is a dynamic retail company seeking a highly skilled Support Operations Coordinator to join our team in Ortigas Center, NCR.Job Summary:We are looking for a candidate who can work full-time, Monday to Friday, with flexible hours during the morning and afternoon.At least 1 year of experience in a relevant role is required for this...


  • Manila, National Capital Region, Philippines REMITLY PHL OPERATIONS INC Full time

    About the Role:At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet....


  • Manila, National Capital Region, Philippines Suitestudio Operations Inc Full time

    Suitestudio Operations Inc is seeking a reliable and detail-focused Retail Operations Assistant to support our Buying Team in Ortigas Center, NCR.Job Description:This is a full-time role requiring a commitment to working Monday to Friday, with flexible hours during the morning and afternoon.A minimum of 1 year of experience in a similar role is required for...


  • Manila, National Capital Region, Philippines Sanitary Care Products Asia, Inc. Full time

    Job Summary">The Senior Logistics Operations Manager plays a critical role in ensuring the efficient and timely execution of logistics operations for Sanitary Care Products Asia, Inc. This position is responsible for monitoring dispatch and logistics activities, coordinating with third-party logistics providers, and maintaining compliance with all relevant...


  • Manila, National Capital Region, Philippines Global Process Manager Inc. Full time

    Job SummaryWe are seeking a highly motivated and experienced Vessel Voyage Coordinator to join our team at Global Process Manager Inc. The successful candidate will have a strong background in maritime operations, with excellent analytical and problem-solving skills.Key ResponsibilitiesDirect and coordinate the movement of vessels, ensuring safe and timely...


  • Manila, National Capital Region, Philippines IQ EQ Full time

    About the RoleFund accounting leadership professionals play a vital role in driving operational excellence and team performance within our department. This senior position is responsible for managing a team of accounting professionals, overseeing complex client relationships, and ensuring delivery of high-quality accounting services. Key responsibilities...


  • Manila, National Capital Region, Philippines Robinsons Land Corporation Full time

    The ideal candidate will be responsible for overseeing the operational and financial aspects of properties, ensuring efficient budget control and timely maintenance requests.Key ResponsibilitiesCollaborate with external vendors to resolve property issuesManage property inventory and track assetsAddress maintenance requests promptly and effectivelyServe as a...