Senior Technical Writer

2 weeks ago

Cebu City, Central Visayas, Philippines beBeeTechnical Full time ₱40,000 - ₱50,000
Job Summary

This is a unique opportunity to join a dynamic organization as a Technical Content Specialist. The ideal candidate will have a strong background in technical writing and be able to create high-quality, engaging content for end-users.


Responsibilities
  • Simplify complex technical information: Create user-friendly documentation that explains complex technical concepts in simple terms.
  • Collaborate effectively: Work with diverse teams across different functions to ensure seamless communication and coordination.
  • Content creation and editing: Handle requests to create or edit content from start to finish, including drafting, coding, revising, and reviewing.
  • Quality control: Ensure accuracy, efficiency, and completeness of all work.
  • Content strategy: Develop and implement a content strategy that aligns with the organization's goals and objectives.
  • Research and gathering: Research and gather information from subject matter experts, stakeholders, and other sources to understand the product or service being documented.
  • User experience: Consult with users, designers, and product-development teams to ensure a clear understanding of the user experience.
  • Style guide and glossary: Maintain consistency in language, acronyms, and terminology across software products by building and maintaining a style guide/glossary of UI copy.
  • UI copy creation: Work with UX designers and agile teams to provide suitable UI copy for screen designs that align with style guidelines.
  • Documentation: Create and maintain documentation of product interactions in the form of user guides, in-app help, or specification documents with content designers and product owners.
Requirements
  • Education: A degree in Engineering, Information Technology, or other related fields, or a degree in Journalism, English, or Communication.
  • Writing experience: Solid writing experience, preferably in a structured authoring environment including any of the following: technical documents, specifications, troubleshooting manuals, or training guides.
  • Accountability: A strong sense of accountability.
  • Communication skills: Excellent English communication skills (written and oral), stakeholder management skills, and a passion for producing great content.
  • Experience: 2-4 years of experience in writing, editing, and improving existing documentation, while working within a strict style guide or writing, formatting, and design standards.
  • Portfolio: Strong portfolio of experience writing UI copy for software, preferably B2B or technical-focused solutions.
  • Technical documentation: Experience writing technical documentation, including user guides, technical manuals, or specification documents intended for end-users.
  • UX & Software development toolstacks: Experience with UX & Software development toolstacks, such as JIRA.
  • Software development: Experience with software development is a must.
Benefits

Competitive salary range:

Junior: 15k-30k
Mid: 31k-40k
Senior: 41k-50k

Remote work options available

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