Business Operations Specialist

6 days ago


Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time
Job Description

An exciting opportunity exists to join our team as a Business Operations Specialist, supporting the execution of our strategy and delivering value to our customers.

You will work closely with our Operations Stream Lead, defining and detailing business needs for operations and allied processes. This involves collaborating with various stakeholders, including Tech teams, to ensure requirements are well understood and met.

Key responsibilities include:

  1. Supporting project managers in delivering projects according to our ANZ ADF delivery framework;
  2. Working with Operations and other COO stakeholders to define and detail business needs for operations and allied processes;
  3. Collaborating with Tech teams to ensure requirements are well understood and met;
  4. Acting as the project contact in Manila to ensure well-managed project execution.

We welcome applications from candidates with a strong background in Business Analysis, Project Management, or Process Improvement.

Required Skills and Qualifications

To succeed in this role, you will ideally possess:

  • Strong analytical and problem-solving skills;
  • Ability to communicate effectively with stakeholders at all levels;
  • Experience working with Agile methodologies and Scrum frameworks;
  • Proficiency in MS Office Suite, particularly Excel and PowerPoint;
  • Familiarity with Murex, MIDANZ, TRAM, Xceptor, or similar systems.
Benefits

We offer a competitive salary package, comprehensive health insurance, and flexible working options to support your work-life balance.

We're proud of our inclusive culture, where 90 percent of our people feel they belong.



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