Professional Client Advocate

1 week ago

Manila, National Capital Region, Philippines beBeeCustomerSuccess Full time $40,000 - $60,000
Customer Success Expert Role

We are seeking a highly skilled and experienced Customer Success Expert to join our team. This is a unique opportunity for a professional with excellent communication and relationship-building skills, who can drive customer satisfaction and loyalty.

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Job Responsibilities:

  1. Develop and maintain strong relationships with customers through regular check-ins, progress updates, and issue resolution.
  2. Work closely with sales teams to identify new business opportunities and expand existing customer relationships.
  3. Identify and address potential risks or issues that may impact customer satisfaction or loyalty.
  4. Collaborate with internal teams to ensure seamless onboarding and delivery of services to customers.

Required Skills:

  • 5+ years of experience in customer success, account management, or client-facing roles in a B2B environment.
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and internal stakeholders.
  • Proven ability to manage multiple accounts and priorities, with a focus on delivering high-quality results and meeting customer expectations.
  • Familiarity with CRM and customer success platforms is a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

We are a leading cybersecurity company dedicated to helping businesses safeguard their digital assets and build resilient operations. We empower organizations to manage compliance, mitigate risks, and strengthen customer confidence in an evolving digital landscape.

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