
Customer Service Representative Role
5 hours ago
We are looking for a skilled customer service representative to join our team. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to thrive in a fast-paced and dynamic environment.
The job involves answering incoming customer calls and inquiries, providing information and assistance to customers, resolving customer complaints and escalating issues as needed, maintaining accurate records of customer interactions and transactions, and collaborating with team members and other stakeholders to improve customer service processes.
- Responsibilities:
- Answer incoming customer calls and inquiries.
- Provide information and assistance to customers.
- Resolve customer complaints and escalate issues as needed.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members and other stakeholders to improve customer service processes.
Qualifications:
- High school diploma or equivalent.
- Good communication and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Ability to thrive in a fast-paced and dynamic environment.
Benefits:
Competitive salary and benefits package.
Opportunity to work with a growing team and enjoy work-life balance.
Training and development opportunities to enhance your skills and career.
Collaborative and supportive work environment.
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