Backend Troubleshooter for Supplements Category

1 day ago

Cebu City, Central Visayas, Philippines beBeeExpert Full time $12,000 - $18,000

Supplements Category Expert

We are seeking a seasoned professional to own backend troubleshooting across Seller Central, submitting and managing cases, escalating issues, and ensuring ASINs remain live, optimized, and compliant.

Key Responsibilities:

  • Owning case submissions in Amazon Seller Central related to listing suspensions, policy violations, FBA issues, and other backend challenges.
  • Acting as the go-to expert for backend resolution — ensuring swift reinstatement of listings and minimizing downtime.
  • Maintaining organized case history, tracking response timelines, and following through on escalations.
  • Collaborating cross-functionally with operations and marketing to ensure all listings meet Amazon's compliance requirements.
  • Supporting day-to-day brand operations including listing audits, logistics coordination, and customer experience — with special attention to supplement-specific regulations.

Required Skills and Qualifications:

  • 2+ years of experience managing Seller Central backend issues — ideally within the supplement, wellness, or health category.
  • Demonstrated success resolving complex cases, reinstating ASINs, and navigating Amazon's internal processes.
  • Strong knowledge of supplement regulations, compliant claims language, and Amazon's restricted products policy.
  • Highly detail-oriented with excellent written communication and follow-through skills.

Benefits and Requirements:

  • Ambitious professionals looking to take their career to the next level.
  • The ability to work effectively in a fast-paced environment.

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