Operational Excellence Professional

18 hours ago

Tarlac City, Central Luzon, Philippines beBeeSpecialist Full time $45,000 - $60,000
Job Description

We are seeking a highly skilled and experienced Operations Specialist to join our team. This role will play a critical part in supporting the delivery operations within our customer success department.

The Operations Specialist will be responsible for designing, implementing, and continuously improving operational tools, processes, and reports that enable consistent and scalable delivery operations within the customer success department.

This is an excellent opportunity for someone with a passion for process improvement and data analysis to make a real impact on our business.

Required Skills and Qualifications

To be successful in this role, you will need to have:

  • A Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
  • 3-5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS, consulting, or service-oriented environment.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus) and comfort working with data tools.
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
  • Self-motivated, proactive and adaptable, able to manage multiple priorities in a dynamic environment.
Benefits

As an employee, you will enjoy a range of benefits, including:

  • Fully remote work setup
  • Competitive salary
  • Inclusive work environment & Well-being Program
  • A clear induction program & a mentoring buddy to help you
  • Private health insurance allowance
  • Unlimited time off

Our company offers a flexible and supportive work environment that allows you to thrive and grow in your career.

Additional Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Other
  • Industries: IT Services and IT Consulting

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