Sales and Client Management Specialist
3 days ago
Job Overview
The Sales Admin/Customer Relation position at Yulon Finance Philippines Corporation plays a vital role in fostering strong relationships with clients, ensuring timely collections, and supporting sales administration tasks.
Responsibilities:
Foster positive relationships with clients to ensure continued business and payment compliance.
Regularly follow up on outstanding balances and work towards timely collections.
Collaborate with Account Officers to assess client accounts, address concerns, and implement solutions for overdue payments.
Negotiate payment terms and settlement arrangements with clients while adhering to company policies.
Provide detailed reports on collections, payment trends, and account status.
Resolve disputes and address client concerns related to payments and contracts.
Maintain accurate records of all communications and transactions with clients.
Ensure compliance with legal and regulatory requirements regarding debt collection.
Update customer records in the system to ensure accurate client data tracking.
Requirements:
Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
At least 2-3 years of experience as Sales Admin/Marketing Assistant/Tele Collector.
Strong negotiation and communication skills with the ability to handle difficult conversations professionally.
Ability to analyze financial data and assess client payment capabilities.
Knowledge of credit and collection processes, financial agreements, and legal frameworks.
Proficiency in MS Office applications (Excel, Word, Outlook).
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