Senior Operations Supervisor

3 weeks ago


Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time
Job Title: Team Manager

TASQ Staffing Solutions is seeking a skilled Team Manager to lead a financial account team in a call center setting. The ideal candidate will have at least 2 years of experience as a Team Leader/Manager in a BPO setup with a US banking and financial background, specifically in credit card, collections, or auto loan.

Responsibilities:
  • Lead a team of customer service representatives in a call center environment.
  • Develop and implement strategies to improve team performance and customer satisfaction.
  • Collaborate with the management team to achieve business objectives.

Requirements:
  • At least 2 years of experience as a Team Leader/Manager in a BPO setup.
  • US banking and financial background, specifically in credit card, collections, or auto loan.

Interviews will be conducted over the phone.

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