Customer Experience Improvement Professional
4 days ago
We are seeking a highly skilled professional to collaborate with our call quality team members and QA Manager to identify and streamline QA processes, implementing process standards that enhance service delivery and the customer experience. This includes:
- Developing and enhancing evaluation programs targeted at account objectives, identifying root causes of problems, and providing actionable insights for performance improvement.
- Utilizing Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance.
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Customer Experience Ambassador
10 hours ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeAbout Us\TORCH Solutions is a leading global provider of customer experience solutions. We are dedicated to delivering exceptional support and assistance to our clients' customers.\\Job Description\\We are seeking a Customer Care Representative to join our dynamic and stimulating call center environment.\This role involves handling inbound and outbound...
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Customer Experience Representatives
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeWe are seeking a customer service representative position at TORCH Solutions located in Iloilo. As a customer service representative, you will be responsible for providing top-notch support and assistance to clients' customers through various communication channels. This is an exciting opportunity to work in a dynamic and stimulating call center...
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Customer Experience Team Member
1 day ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeAbout the Role:We are seeking a highly motivated and experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support, while also contributing to the growth and success of Neksjob.**Key Responsibilities and Challenges:*** Provide timely and effective...
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Customer Experience Expert
3 days ago
Iloilo City, Western Visayas, Philippines TDCX Full timeWe're seeking a highly motivated and results-driven Customer Experience Expert to join our team. As a key member of our operations, you'll be responsible for ensuring that every customer interaction is memorable and exceeds their expectations.Key responsibilities will include developing and implementing strategies to enhance customer satisfaction, analyzing...
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Customer Experience Associate
6 days ago
Iloilo City, Western Visayas, Philippines Leonking Farmers Cooperative Full timeAt Leonking Farmers Cooperative, we seek a Customer Experience Associate who will excel in creating memorable customer interactions and contributing to the success of our retail operations.Responsibilities:Provide exceptional customer service, addressing inquiries and resolving complaints professionally.Assist customers in selecting products, offering expert...
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Customer Experience Specialist
3 days ago
Iloilo City, Western Visayas, Philippines TDCX Group Full timeDo you want to unleash your full potential and achieve more in your career?TDCX offers a unique opportunity to work with top brands and be part of a fast-growing BPO company.About Our CompanyWe are an award-winning provider of transformative digital CX solutions, enabling brands to acquire new customers, build customer loyalty, and protect their online...
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Customer Engagement Analytics Professional
3 days ago
Iloilo City, Western Visayas, Philippines Transcom Full timeWe're seeking a Customer Engagement Analytics Professional to join our team at Transcom. In this role, you'll be responsible for analyzing and interpreting customer engagement data to inform business decisions. You'll create detailed reports and presentations to communicate your findings to stakeholders, and develop recommendations for improving customer...
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Delivering Excellent Customer Experience
4 days ago
Iloilo City, Western Visayas, Philippines Neksjob Full timeCustomer Service Role: We are seeking a talented and dedicated individual to join our team as a Call Center Agent at Neksjob.In this role, you will be responsible for delivering exceptional customer service and resolving customer inquiries with professionalism and care.About the Role:- Provide timely and effective responses to customer inquiries- Work...
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Customer Service Professional
7 days ago
Iloilo City, Western Visayas, Philippines Santaisabel Full timeAbout the RoleThis is an exciting opportunity to join our Healthcare Support Team as a Healthcare Associate. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.Main ResponsibilitiesCustomer Service: Assist and resolve customer requests, inquiries, and complaints in a timely and...
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Customer Experience Manager
3 days ago
Iloilo City, Western Visayas, Philippines Free Jobs Finder Full timeWe are looking for a Customer Experience Manager to join our team at Free Jobs Finder. As a Customer Experience Manager, you will be responsible for ensuring that our customers have an exceptional experience with our products and services.About the RoleThis is an entry-level position that requires a strong willingness to learn and take on new challenges. You...
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Retail Experience Coordinator
5 days ago
Iloilo City, Western Visayas, Philippines Ubale's Store Full timeJob Overview:The Retail Experience Coordinator at Ubale's Store is responsible for enhancing the customer shopping experience through personalized service, effective product recommendations, and efficient transaction processing.This role requires a proactive approach, strong problem-solving skills, and a deep understanding of customer needs and...
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Customer Experience Advocate
1 week ago
Iloilo City, Western Visayas, Philippines XtendOps Full timeLocation:Iloilo, PhilippinesJob Type:Full TimeSkills:VoiceExcelChatCategories:OutboundSalesCustomer SupportInboundEmailChatResponsibilities:Customer Experience Advocates need to manage customer inquiries and complaints. Frontline support tasks will include processing orders and modifications, and escalating complaints across several communication channels.A...
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Client Experience Specialist
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeTORCH Solutions is seeking a Client Experience Specialist to provide exceptional support and assistance to our clients' customers. As a client-facing professional, you will be responsible for delivering outstanding customer experiences through various communication channels.This role offers a unique opportunity to work in a fast-paced and dynamic call center...
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Quality Improvement Analyst
3 days ago
Iloilo City, Western Visayas, Philippines SAGILITY PHILIPPINES B.V. BRANCH OFFICE Full timeAbout the Job:The Quality Improvement Analyst will play a key role in identifying and addressing quality issues in our services. This role requires a high level of expertise in quality improvement principles, processes, and methodologies.Key Responsibilities:Analyze quality data to identify trends and opportunities for improvement.Develop and implement...
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Customer Experience Advocate
2 days ago
Iloilo City, Western Visayas, Philippines ETeam Full timeJob OverviewETeam is expanding its team to support the growth of our Healthcare Account. We are seeking highly motivated and experienced professionals to join our dynamic and supportive environment.
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Customer Support Associate
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeWe are seeking a Customer Support Associate to join our team at TORCH Solutions. As a key member of our customer experience team, you will play a vital role in delivering exceptional support and assistance to our clients' customers through various communication channels.This is an exciting opportunity to work in a dynamic and stimulating call center...
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Sales and Customer Experience Specialist
6 days ago
Iloilo City, Western Visayas, Philippines Tabz Stall Full timeJob DetailsThe Tabz Stall Retail Assistant is a dynamic role that requires a proactive and results-driven individual who can work effectively in a fast-paced environment. As a key member of our store team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and promoting sales and...
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hr manager
1 week ago
Iloilo City, Western Visayas, Philippines Xilium Professional Services Inc. Full timeJob Summary:The HR Manager will serve as a strategic partner in driving the company's human resources initiatives. This role requires a proactive leader who can oversee HR policies, ensure compliance with labor laws, and drive talent management strategies. The HR Manager will be responsible for fostering a positive workplace culture, improving operational...
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Customer Service Specialist
6 days ago
Iloilo City, Western Visayas, Philippines XtendOps Philippines Full timeAt XtendOps Philippines, we are seeking a dedicated and enthusiastic individual to fill the role of Customer Service Specialist / Customer Service Representative (CSR). As a CSR, you will be our customers' first point of contact, providing outstanding service and support. Your primary responsibilities will include handling inquiries, resolving issues, and...
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Customer Care Representative
6 days ago
Iloilo City, Western Visayas, Philippines TORCH Solutions Full timeWe are seeking for a customer service representative position located in Iloilo. As a customer service representative, you will be responsible for providing excellent support and assistance to our clients' customers through various communication channels. This is an exciting opportunity to join a leading global provider of customer experience solutions and...