Claims Specialist

1 week ago


Cebu City, Central Visayas, Philippines beBeeSupport Full time ₱3,000,000 - ₱4,000,000

Responsibilities include:

  • Maintaining accurate records in accordance with regulatory requirements
  • Coordinating documentation and follow-ups with internal and external stakeholders
  • Ensuring timely and accurate processing of cases, coordination of logistics activities
  • Providing operational support across Recoveries, Claims, and Logistics workflows
Key ResponsibilitiesClaims Support
  • Allocate and respond to Claims Inbox and Overflow queues in a timely manner
  • Process and assess Non-Fault claims and cases in Caspar
  • Handle Caspar Remaining Requests, ensuring all outstanding requirements are addressed
  • Conduct Rego Chase follow-ups and obtain Rego papers for claim files
Recoveries Support
  • Assess recoverable amounts in WA and other regions as needed
  • Complete and review Legal Checklists
  • Undertake Outbound activities for reduced settlements and legal file reviews
  • Prepare and process Witness Statement Affidavits
Logistics Support
  • Issue and follow up on Collection Notes
  • Process On Hire requests and update email notifications
  • Conduct Post Hire QA and track Total Post Hire volumes
  • Manage Manila Task List and resolve Task List Outstanding items

Requirements include:

  • Strong organisational skills with the ability to manage multiple workflows simultaneously
  • High attention to detail and accuracy in data entry and documentation
  • Effective communication skills (written and verbal) for internal and external interactions
  • Ability to work under pressure and meet deadlines in a fast-paced environment

Previous experience in claims processing, recoveries, or logistics within the insurance sector is advantageous.

Benefits

We offer a competitive compensation package, including:

  • HMO coverage for employees and dependents
  • Group life insurance
  • Free lunch and soft breakfast daily
  • Free coffee made by our in-house barista
  • Night differential for night shifters

We value our employees' well-being and offer a range of benefits to support their physical and mental health.


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