Experienced Claim Specialist

1 day ago


Cebu City, Central Visayas, Philippines beBeeSpecialist Full time ₱2,820,000 - ₱4,236,000

Job Title: Experienced Claim Specialist

We are seeking a highly motivated and hard-working candidate to fill the Full-Time position of Intake Specialist. This role offers an excellent opportunity for driven and enthusiastic individuals who share our vision, passion, and dedication to serving customers quickly, efficiently, and professionally.

Key Responsibilities:
  • Answer incoming calls to gather relevant information regarding client potential claims.
  • Gather details about Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to verify claim authenticity.
  • Enter all details and information into the case management system and create leads.
  • Assign created leads to Account Executives.
  • Provide exceptional caller experiences to clients.
  • Perform other duties as assigned by Management.
Required Skills and Qualifications:
  • Minimum 3 years experience working as a Customer Service Representative in a Business Process Outsource (BPO) environment.
  • Strong computer skills (Excel/Word/PowerPoint) and internet proficiency.
  • Ability to work on shifting schedules.
  • Attention to detail.
  • Meet typing requirement of 40 WPM.
  • Strong time management and adaptability.
  • Exceptional customer service, active listening, and verbal and written communication skills.
  • Ability to prioritize workload and multitask in a fast-paced environment.
  • Excellent data entry and typing skills.
Benefits:
  • Competitive monthly bonus program.
  • Paid vacation leave.
  • Holiday bonus.
Requirements:
  • Screenshot of current ISP speed results via speedtest.net.
  • Screenshot of computer/laptop specs.

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