Risk Management Specialist
2 days ago
Schedule: Day Shift
Work Set up: Hybrid (3 days onsite & 2 days WFH)
Salary Package: PHP 67,383.00 = Basic Pay + Allowance
Location: Taguig City
KINDLY INCLUDE YOUR JOB DESCRIPTION, DUTIES & RESPONSIBILITIES, TOOL, CERTIFICATION AND TRAINING IN YOUR CV FOR PAPER SCREENING
Duties & Responsibilities
- Address front line claims issues with customers and suppliers.
- Liaise externally with relevant company stakeholders to reduce financial exposures and maintain an efficient claims handling process.
- Provide reporting and feedback to all stakeholders on cargo loss and damage exposure.
- Maintain consistent financial data on all FF & TP claims factors and provide guidance on appropriate P&L reserves.
- Adhere to all Australia Risk Management on Cargo Loss and Damage.
- Effectively manage the requirements of “Claims” through building strong relationships with customers and external stakeholders.
- Maintain a customer-focused mindset throughout “Claims” activities.
- Actively contribute to continuous improvement of Legal Department which focuses on the efficiency of addressing Claims in a manner aligned with SOP.
- Handle and execute Healthcare/Pharma shipments (documentation) as per organizational guidelines, customer requirements, and GDP Principles.
- Contributes improvement ideas.
- Participate actively on all required team meetings.
- Perform other duties as assigned by direct superiors and managers.
- Compliance with work procedures & data privacy.
- Previous experience in 3PL customer relationship.
- Previous experience in Claims and/or Supply Chain/Freight Forwarding industry.
- Advanced computer literacy.
- An ability to undertake contentious dialogue with customers and suppliers while maintaining a customer-focused outlook.
- Strong commercial acumen (an ability to weigh risk and reward).
- Effective written communication skills.
- Efficient & effective data management skills.
- Good Interpersonal skills.
- An ability to work and manage issues independently.
- Eager to learn and develop.
- Quarterly Performance Bonus.
- 15 days vacation leave – upon regularization.
- 15 days sick leave – upon regularization (10 unused leaves are convertible to cash).
- HMO with 2 free dependents (PhilCare).
- Phone Screening Interview.
- Initial Interview.
- Assessment.
- Final Interview.
- Job Offer
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