Customer Service Representative
1 month ago
Job Opportunity: Customer Service Representative
**Job Summary:**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for a Telco Account in Cagayan de Oro. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.
**Responsibilities:**
• Provide excellent customer service to clients through various communication channels
• Respond to customer inquiries and resolve complaints in a timely and professional manner
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed customer satisfaction targets and key performance indicators
**Requirements:**
• High school graduate or senior high school graduate
• With or without call center experience
• Willing to work on site
• Good to excellent English communication skills
• Willing to start immediately
**Perks and Benefits:**
• Competitive salary package
• Free HMO + leave benefits
• Exciting performance bonuses
**About Us:**
Torch Solutions is a leading provider of customer service solutions, dedicated to delivering exceptional service to our clients. We are committed to providing a positive and supportive work environment for our employees, and we are excited to welcome a new team member to our growing family.
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