Customer Service Representative
4 weeks ago
We are seeking a highly motivated and skilled Customer Service Representative to join our team at Nezda Technologies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer experiences through effective communication and problem-solving skills.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Collaborate with internal teams to resolve customer issues
Requirements:
- Good to excellent English communication skills
- With or without BPO experience
- At least high school graduate or college graduate
- Willing to work full time and in shifting schedule
- Computer literate and with good web navigation skills
Benefits:
- Training paid
- HMO with dependents
- Rice allowance
- 15% Night differential
- Two days off Government mandated benefits
Supplemental Pay Types:
- 13th month salary
- Bonus pay
- Overtime pay
- Performance bonus
- Yearly bonus
This is a great opportunity for newbies to gain experience and grow with our company. We offer a one-day hiring process and a supportive team environment.
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