
Director of Digital Product
2 days ago
At our organisation, we're a forward-thinking business that's going places, delivering innovative solutions to ensure exceptional customer care. We offer excellent career growth opportunities.
We foster a collaborative and innovative culture where every team member's voice matters. We're a fast-paced, remote-first company that values initiative, adaptability, and a strong sense of ownership.
This is a strategic and hands-on leadership role, sitting at the intersection of commercial strategy and technology execution. You will define the product vision, shape the roadmap, and represent product in engineering meetings to ensure alignment between business goals and technical delivery.
The ideal candidate has a background in sales/marketing but also possesses a deep understanding of software development and engineering processes, enabling them to collaborate effectively with tech teams.
Responsibilities
- Product Strategy & Vision: Define and own the overall product vision, strategy, and roadmap, aligned with organisational goals and market opportunities.
- Cross-functional Leadership: Act as the bridge between sales, marketing, engineering, and customer support, ensuring product decisions balance commercial and technical needs.
- Engineering Collaboration: Represent product in engineering meetings, working closely with developers to prioritise features, resolve trade-offs, and ensure timely, high-quality delivery.
- Market & Customer Insight: Conduct customer research and competitive analysis to identify opportunities, shape features, and drive adoption.
- Go-to-Market Partnership: Work with marketing and sales teams to ensure successful product launches, positioning, and sales enablement.
- Data-Driven Decision Making: Define KPIs, analyse usage and adoption metrics, and continuously optimise the product based on insights.
- Team Building: Build and lead a high-performing product team as the function scales.
Key Skills and Qualifications
- Fluent English: You should be fluent in both written and spoken English.
- Experience: 5+ years in product management/ownership, ideally within SaaS, eCommerce, logistics, or marketplaces.
- Technical Fluency: Strong experience working closely with engineering teams; ability to understand software architecture, APIs, and development workflows.
- Commercial Acumen: Background in sales/marketing, with proven ability to align product strategy with revenue growth and customer needs.
- Leadership: Ability to influence, inspire, and build consensus across technical and non-technical stakeholders.
- Execution: Proven track record of delivering complex digital products from concept through to launch and growth.
- Analytical & Strategic: Data-driven mindset with the ability to zoom out on vision while drilling down into detail.
- Communication: Excellent written and verbal communication skills, able to represent product both internally and externally.
- Familiarity with agile development, product discovery, and roadmap prioritisation frameworks.
- Previous leadership of a product team in a scaling SaaS company.
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