Customer Service Representative

2 weeks ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time $45,000 - $60,000
Job Description

We are seeking a detail-oriented and customer-focused professional to join our team. The ideal candidate will serve as the primary point of contact for clients, ensuring a smooth and efficient experience throughout the title and closing process.


Responsibilities
  • Act as the first point of contact for clients, agents, lenders, and other stakeholders regarding title related inquiries.
  • Review, interpret, and explain title commitments, reports, and related documents in a client-friendly manner.
  • Coordinate with title officers, escrow officers, and attorneys to resolve title issues and ensure timely closings.
  • Maintain accurate records of client interactions, title updates, and transaction progress in CRM or transaction management systems.
  • Provide regular updates to clients on the status of their files, proactively addressing questions or concerns.
  • Assist in preparing closing documents and ensuring compliance with company policies and legal requirements.
  • Support the overall customer service team in managing calls, emails, and other communications efficiently.

Required Skills and Qualifications
  • Education: High school diploma required; associate or bachelor's degree in business, real estate, or related field preferred.
  • Experience: Minimum 1–2 years in customer service, preferably in real estate, mortgage, or title insurance. Working knowledge of real estate title documentation, closing processes, or escrow is highly desirable.
  • Skills: Strong communication and interpersonal skills; detail-oriented with excellent organizational abilities; ability to interpret and explain title reports and related legal documents; proficiency in Microsoft Office Suite and CRM systems; experience with title/escrow software is a plus; ability to multitask and manage deadlines in a fast-paced environment.
  • Core Competencies: Customer-first mindset with a professional and empathetic approach; problem-solving and conflict resolution skills; adaptability to changing priorities and real estate market demands; strong team player with collaborative work style.

About Our Company

A global professional employer organization with offices worldwide provides full-time remote teams to leading companies across various industries. We take pride in having the best talent and providing exceptional employee experiences.

  • Customer Service Representative

    1 week ago

    Mandaluyong City, National Capital Region, Philippines Global Strategic Careers Full time ₱150,000 - ₱250,000 per year

    We're Hiring:Customer Service RepresentativeLocation:Mandaluyong (On-site)We are looking for a Customer Service Representative to join our team. The ideal candidate should have an experience in a BPO setting handling voice accounts (at least managing 40-60 inbound or outbound calls per day).Key Responsibilities:Handle inbound and outbound calls efficiently...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱800,000 - ₱1,200,000

    Customer Service RepresentativeThis role requires a customer-centric individual who can deliver exceptional service experiences to clients from initial contact through to formal consultations with legal experts.Key responsibilities include:Creating positive first impressions by representing the company with warmth and professionalism.Handling client...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱60,000 - ₱100,000

    Job Description:Customer Service Representative OpportunityWe are seeking a skilled and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our clients through various communication channels.You will be the primary point of contact for customers, handling...

  • Customer Service Representative

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Metacom Careers Full time ₱60,000 - ₱120,000 per year

    Customer Service Representative (Sales Account)Are you a driven and results-oriented individual with a passion for sales? Join our team and grow your career while earning competitive incentives and benefits Location: MandaluyongJob Summary:As a Customer Service Representative for our Sales Account, you will engage with customers to promote products and...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱600,000 - ₱1,200,000

    Customer Service ExpertWe are seeking a skilled Customer Service Representative to join our team.About the RoleAddress customer inquiries through email, phone, and/or live chat.Support customers with orders, shipping, product details, and returns.Key QualificationsExcellent communication skills.At least 1 year of customer service experience.Experience with...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱50,000 - ₱100,000

    Customer Service Role OverviewThis is an opportunity to contribute to high-impact projects as a Customer Service Representative.We are seeking a skilled professional to support customer service initiatives for a diverse portfolio of well-known clients.You will assist customers with inquiries, resolve issues efficiently, and provide excellent service through...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000

    We're seeking Remote Call Center Representatives to join our team of customer service professionals. As a key member of our inbound and outbound support team, you'll be responsible for delivering exceptional service to our clients.This is a fantastic opportunity to work with a diverse portfolio of well-known brands, handling inquiries and resolving issues in...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines beBeeRepresentative Full time ₱2,000,000 - ₱2,500,000

    Customer Service Representative">MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.">We are seeking highly motivated and dedicated...

  • Customer Service Representative

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time $70,000 - $120,000 per year

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Representative II, Customer Service, you get to echo this promise as Emerson's frontline representative, providing outstanding after-sales customer care...

  • Customer Service Representative

    6 days ago

    Mandaluyong City, National Capital Region, Philippines ZP Divina Consultancy Firm Inc. Full time ₱200,000 - ₱240,000 per year

    Job Summary:We are looking for motivated individuals to join our Collections Account team. The role involves assisting customers with their account concerns, managing overdue balances, and providing excellent service while maintaining professionalism and empathy. This is a great opportunity for both fresh graduates and experienced individuals who want to...