
Senior Fraud Analyst
2 days ago
As a fraud and investigation expert, you will play a critical role in maintaining trust and integrity by identifying fraudulent patterns and mitigating risks. In this senior analyst position, you will work closely with our team to analyze high-impact cases, develop strategic controls, and implement advanced fraud detection tools.
Responsibilities- Monitor and review transactions using various tools and technologies
- Verify client statements and communicate with clients via phone calls
- Collaborate with business units to address issues and questions regarding fraud-related processes
- Work flexible hours, including overtime during high-volume situations
Required skills and qualifications include at least 2 years of experience in fraud operations, familiarity with fraud trends, electronic money transfers, and vendor transactions. Additionally, candidates should have a minimum of 6 months of experience handling client interactions via outbound and inbound calls, particularly in high-risk or sensitive cases. A college or university graduate with a degree in banking and finance, management, or a related field is preferred.
Benefits- A dynamic and inclusive work environment that values diversity and inclusion
- Ongoing training and development opportunities to enhance analytical expertise
- The chance to grow professionally and make a meaningful impact on the organization
We are a global leader in financial services, dedicated to empowering individuals to achieve their goals and live better lives. We strive to create a workplace culture that is collaborative, innovative, and supportive of our employees' well-being and growth.
Seniority level- Mid-senior level
- Full-time
- Legal
- Insurance
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