Customer Support Specialist

3 days ago


Quezon City, National Capital Region, Philippines Caldwell Communication- PH Full time

We're seeking exceptional talent to fill various customer support roles within Caldwell Communication- PH. As a Customer Support Specialist, you'll play a crucial part in providing top-notch service to our clients.

Company Overview

Caldwell Communication- PH is dedicated to delivering exceptional client experiences. Our team of professionals works tirelessly to ensure that our clients receive the best possible service.

Our company culture values respect, care, and compassion for our employees and clients alike. We strive to create a positive work environment that fosters growth and stability.

Compensation Package

The estimated salary for this role is between PHP 20,000 and PHP 40,000 per month, depending on experience and qualifications.

We also offer a comprehensive benefits package, including opportunities for career advancement, professional development, and a stable work-life balance.

Job Description

As a Customer Support Specialist, your primary responsibilities will include:

  • Providing exceptional customer service via phone, email, or chat
  • Responding to customer inquiries and resolving issues in a timely and professional manner
  • Working collaboratively with internal teams to resolve complex customer complaints
Required Skills and Qualifications

To be successful in this role, you'll need:

  • A completed high school diploma (old or new curriculum)
  • Excellent verbal, listening, and communication skills
  • Good to excellent problem-solving and analytical skills
  • BPO experience is a plus but not required
Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

  • A competitive salary and bonus structure
  • Opportunities for career advancement and professional development
  • A stable work-life balance and flexible working arrangements


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