Branch Operations Manager

5 days ago


Paranaque City, Calabarzon, Philippines Upsurge Unlimited Resources Inc. Full time

At Upsurge Unlimited Resources Inc., we are seeking a skilled Branch Operations Manager to join our team in Parañaque. The successful candidate will oversee the daily operations of our branches, ensuring compliance with internal policies and regulatory guidelines.

Estimated Salary: PHP 60,000 - PHP 90,000 per month

The Branch Operations Manager is responsible for conducting examinations to ensure branch compliance with internal policies, procedures, and regulatory guidelines. This includes identifying operational inefficiencies and recommending improvements for service delivery across branches.

Main Responsibilities:

  • Conducts examinations to ensure branch compliance with internal policies, procedures, and regulatory guidelines
  • Identifies operational inefficiencies and recommends improvements for service delivery across branches
  • Prepares exception reports, discusses findings with branch staff, and ensures timely resolution
  • Submits operations review reports to the QASU Head
  • Reviews transaction documents for accuracy and completeness
  • Casts guidance on service-related issues and guides personnel in delivering excellent customer service
  • Acts as Branch Operations Head (BOH) or Teller when necessary

Requirements:

  • Graduate of Business, Accounting, Banking/Financial Services, or related fields
  • Strong understanding of branch operations and willingness to travel for fieldwork
  • Excellent written and verbal communication skills

About Us: We value innovation, teamwork, and continuous learning at Upsurge Unlimited Resources Inc. If you're passionate about making a difference in the financial services industry, we encourage you to apply now.



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