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Accounting Associate

2 weeks ago


Manila, National Capital Region, Philippines Five9 Inc. Full time
Job Description

We are seeking a highly skilled Billing Specialist to join our team at Five9 Inc.

About Us

Five9 is a leading provider of cloud contact center software, bringing innovation to customers worldwide.

Our values-driven culture empowers employees to thrive while enjoying the journey together.

We celebrate diversity and foster an inclusive environment, empowering employees to be their authentic selves.

Key Responsibilities:
  • Daily Billings: Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements, and issued on a timely basis.
  • Billing Issues: Research and resolve billing, credit, and accounts receivable issues.
  • Account Reconciliation: Review and reconcile account balances in Accounts Receivable.
  • Customer Interface: Interface with internal customer service and support organizations on customer inquiries.
  • Process Improvement: Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes.
  • Team Collaboration: Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks.
Required Skills and Qualifications:
  • Billing Experience: 3-5 years of experience in billing.
  • SaaS/Software Experience: Proficient in SaaS/software/technology, specifically MS Office.
  • Complex Contract Review: Solid understanding of billing and financial concepts, including complex contract review.
  • Analytical Skills: Strong analytical and problem-solving skills, with excellent oral, written, and interpersonal communication skills.
  • Attention to Detail: High degree of accuracy and attention to detail, with the ability to work in stressful situations with firm deadlines.
  • Decision Making: Capable of making timely, independent decisions.
  • Additional Skills: NetSuite and Salesforce.com experience is a huge plus.
Company Benefits:
  • Stocks: Company stocks.
  • Merit Increase: Annual merit increase based on performance.
  • Paid Leave: Paid leave with cash conversion.
  • HMO: HMO with free dependents.
  • Retirement Plan: Retirement plan.
  • Life Insurance: Life insurance.
  • Work-from-Home Setup: Internet and meal allowance provided while working from home.
  • Employee Assistance Program: Employee assistance program for mental and social well-being.
  • Government-mandated Benefits: Government-mandated benefits, including SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for women.