Global Product Management Executive

6 days ago


Manila, National Capital Region, Philippines Mastercard, Inc. Full time

About Us

Mastercard powers economies and empowers people worldwide, helping them realize their greatest potential. As a leader in digital payments, we support a wide range of choices, making transactions secure, simple, smart, and accessible.

Job Description

We are seeking a talented Director of Customer Engagement and Acquisition to join our Southeast Asia division. The role will focus on managing CA&E programs with strategic accounts, executing account plans, driving program success, and improving utilization of CAE assets.

Responsibilities

  1. Serve as the primary point of contact for clients, overseeing launch of new programs and growing existing ones effectively within the CAE product suite.
  2. Act as an expert and advocate for CAE assets, achieving revenue targets for the SEA division.
  3. Develop and lead client account plans, including program management, strategic planning, campaign & marketing plans, P&L forecasting, and fostering client relationships.
  4. Collaborate with sales specialists and solution engineers to ensure program requirements are well documented.
  5. Review program enhancement requests and assess feasibility in partnership with cross-functional teams.
  6. Work closely with customer service and business operations teams to enhance program operations.
  7. Gather market intelligence to stay informed about industry developments and competitive dynamics.


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