Operations Manager

2 weeks ago


Angeles City, Central Luzon, Philippines Clark Outsourcing Full time
About The Job

This is a challenging and rewarding role that offers opportunities for growth and development.

As a Team Leader/Coach at Clark Outsourcing, you will be responsible for managing client accounts and delivering exceptional client satisfaction.

You will work closely with cross-functional teams to ensure seamless execution of tasks and projects. Your ability to communicate effectively, prioritize tasks, and manage multiple responsibilities will make you a valuable asset to our team.

Responsibilities:
  • Oversee client billing inquiries and resolve any issues in a timely manner
  • Coordinate with various departments to meet client needs and expectations
  • Maintain accurate records and reports to track performance and progress
  • Provide guidance and coaching to team members to enhance their skills and knowledge
  • Identify areas for improvement and implement changes to increase efficiency and productivity
  • Develop and maintain effective relationships with clients and internal stakeholders
  • Contribute to the development of new processes and procedures to improve operations

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