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Billing Operations Specialist

1 week ago

Manila, National Capital Region, Philippines AIA (Web) Full time

Empowering People at AIA (Web)

We strive to make a positive impact on society by providing innovative solutions and exceptional service.

Join us in shaping the future of insurance and making a difference in people's lives.

AIA (Web) offers a comprehensive range of insurance products and services that cater to diverse customer needs.

About the Job

This role involves overseeing and coordinating billing operations to ensure smooth and efficient processes.

  • Supervises and trains junior to experienced staff in policy billing and financial analysis.
  • Collaborates with the Collections team to optimize Billing and Collections activities.
  • Monitors compliance with risk and controls management across assigned billing activities.
  • Communicates deadlines and requirements to other departments for timely data submission.
  • Identifies and resolves inconsistencies and problems through risk incidents.
  • Supports the development and implementation of process enhancements and initiatives.
  • Ensures accurate maintenance of client and policy information.
  • Efficiently processes bills and payments.